RMC, the largest privately owned destination management and special events company in the U.S., is opening a new division in California and Nevada, concurrent with the announcement of an exclusive destination service provider partnership with The Ritz-Carlton, Lake Tahoe.
“We cannot be more thrilled to move into the California and Nevada markets with our destination management services, and to introduce RMC clients to a totally distinctive resort,” said Nathan Boyd, president of RMC. “The skiing at Lake Tahoe is some of the best in the United States, and the lake offers a one-of-a-kind experience for the groups and meetings we host.”
Lake Tahoe, known for its exceptional clarity and blue color, is the second deepest lake in the United States and is also large, at 22 miles long and 12 miles wide. It has 72 miles of shoreline and beaches and a variety of water- and mountain-oriented activities, meeting places and unique venues for groups.
“We selected RMC because of their creativity, talent, reputation and understanding of the needs of the luxury customer,” said Heather Allison Smith, director of sales and marketing of The Ritz-Carlton, Lake Tahoe. “Their philosophies are consistent with Ritz-Carlton standards for unwavering commitment to service, both for our guests and our community.”
The Ritz-Carlton, Lake Tahoe is a ski-in/ski-out property at Northstar California, a ski and snowboard resort owned by mountain resort operator Vail Resorts Inc. The Ritz-Carlton, Lake Tahoe has 170 guest rooms and 15,000 square feet of indoor and outdoor function space, including two ballrooms, breakout meeting rooms, board room and vast indoor/outdoor function space with panoramic mountain views from the wrap-around outdoor balcony.
Two new staff members have been recruited to run the RMC Lake Tahoe operation. Christopher Oliphant will serve as director of national accounts and sales, and Andrea Emerson is the new operations manager. Like all RMC staff, Emerson and Oliphant have an intrinsic affinity for outstanding customer service and professional performance, and have an extensive knowledge of the Lake Tahoe market. Both were raised in the area, and each has a dynamic professional history in the hospitality, conference and travel industry.
Before joining RMC, Christopher Oliphant managed all pre-opening operations of CommRow, an inventive new ‘Urban Adventure Destination’ in Reno, Nevada, a 60,000 square foot complex with a climbing wall, indoor bouldering park, live entertainment venues and several eateries. Prior to this role, Oliphant served in sales management at a list of luxury and conference properties, including the Resort at Squaw Creek, the Four Seasons in both Dallas and Santa Barbara, Miramar-Ian Schrager Hotels, the San Francisco Marriott Fisherman’s Wharf, Rancho Santa Barbara Marriott and Santa Barbara Hotel Group.
Andrea Emerson, operations manager, comes to RMC from the Resort at Squaw Creek where she served as conference planning manager. With 12 years experience in catering and conference management, Emerson brings versatility and know-how to the creative execution of distinctive corporate, association and convention events.