Phoenix Convention Center deputy becomes CFE

Phoenix Convention Center Deputy director of sales and marketing, Kathy Kramer, has earned the distinguished Certified Facility Executive (CFE) designation from the International Association of Venue Managers (IAVM).

IAVM established the CFE program in 1976 to recognize professional development, excellence and competence in public assembly facility managers. CFE designation indicates that a facility executive is an expert skilled manager, is committed to the industry and has pledged to continue his or her professional growth and development.

Kramer joined the Phoenix Convention Center in 2006 after a nationwide search. With more than 20 years of hospitality industry experience specializing in sales and marketing, Kramer heads the aggressive sales, marketing and event services program for the Phoenix Convention Center. As a key liaison for the center, Kramer interfaces daily with the Greater Phoenix Convention and Visitors Bureau, downtown hotels and community stakeholders to maximize event activity at the Convention Center, Symphony Hall and Orpheum Theatre.

Prior to coming to Phoenix, Kramer served as Vice President of Convention Sales and Marketing for the Qwest Center Omaha in Omaha, Neb. and also worked as the Director of Sales and Marketing for the Holiday Inn Convention Center in Omaha. In addition to CFE designation, Kramer has earned Certified Meeting Professional (CMP) and Certified Hospitality Sales Professional (CHSP) accreditations.

The voluntary certification program provides incentives for professional improvement in public assembly facility management. The program also assures recognition for those who meet specific standards and work toward the development of full professional status in the field of public assembly facility management. CFE candidates must meet minimum industry experience requirements, write a comprehensive white paper, successfully complete an oral examination and pass a written exam to earn certification.