Lawrence Metal Products, A Tensator Group Company, announced on Feb. 23 it will unveil a brand new queue management solution at Global Shop 2010 March 10-12 at the Sands Expo Convention Center in Las Vegas.
As a main sponsor of the attendee registration area, Lawrence (booth #2834) will employ its latest generation SLQ 3000 Electronic Call Forward System to speed waiting queues for attendees by efficiently directing them to the next available GlobalShop assistant at registration. The SLQ 3000 ECF system is guaranteed to reduce wait times by up to 30 percent and customer walk-aways by up to 96 percent. It also increases operational efficiencies and reduces the risk of shrinkage through a form of employee theft known as “sweethearting.”
Additionally, Lawrence will help GlobalShop revamp the existing registration area by installing the company’s Tensabarrier – a post and belt barrier system that is ubiquitously used throughout the world wherever there is a waiting line – to create a single line queue. With a single line queue added to the SLQ 3000 ECF system, attendees will experience shorter wait times and less confusion throughout the registration process.
The SLQ 3000 model comes fully equipped with a host of new features, including a twin LCD Central Display Unit (CDU) that enables companies to inform customers on wait times and have full wireless capability for Positional Display Units (PDU’s) and full media capability. This opens up an additional revenue stream for saleable advertising space to third parties as well as enabling a display for promotional multimedia marketing messages.
To demonstrate improved queue flow even further, Lawrence also will be showcasing solutions for many different store environments at the company’s booth, including a fully functioning single-line queue set-up, complete with the Tensabarrier retractable posts and acrylic messaging panels.
“Lawrence is proud to sponsor and participate in GlobalShop for a second consecutive year,” said Keith Carpentier, senior business development manager for Lawrence Metals. “We are introducing more products than ever before at the show, so it is a natural extension for us to help create a smoother and faster registration experience for all attendees.”
For detailed information on Lawrence Metal Products and its retail offerings, visit www.lawrencemetal.com.
About Global Shop
Global Shop 2010 is the largest global tradeshow for retail designers and brand marketers, featuring more than 800 exhibitors of fixtures, digital signage, visual merchandising and in-store marketing products. Those interested can visit the Web site at www.globalshop.org.
The GlobalShop show floor is conveniently divided into six sections of the retail design industry. The shows are The Store Fixturing Show, The Visual Merchandising Show, Store Design & Operations, The Digital Store, At-Retail Marketplace, and Retail Marketing Services.