MGM Resorts International, a multi-resort owner, and Mobilitie, LLC, a provider of wireless infrastructure in the U.S., are continuing to enrich the mobile experience through Wi-Fi.
When visiting Las Vegas, whether for business or pleasure, individuals can find high-density Wi-Fi throughout MGM Resorts International destinations with the completion of the roll out at Monte Carlo, New York-New York, Luxor and Excalibur. The installations cover the low-rise public spaces – including pools, casinos, lobbies and restaurants – any place a visitor may wish to have mobile service.
“No one else in Las Vegas, and even the world, within the hospitality industry can offer the scale, quantity and quality of wireless services we now have available,” said John Bollen, senior vice president and chief digital officer, MGM Resorts International. “We implemented the same commercial-grade technology and design solutions used at last year’s Super Bowl and Summer Olympics to provide even better engagement with MGM Resorts’ world-class destinations.”
The Wi-Fi rollout began with Bellagio, MGM Grand, Mandalay Bay along with THEhotel, and The Mirage, all completed at the end of 2012. The Wi-Fi at ARIA, Vdara and The Shops at Crystals, launched with CityCenter’s opening in 2009, has been integrated with the new system so that guests have seamless Wi-Fi connectivity when traveling from resort to resort and the same customizable Wi-Fi experience and bandwidth options, regardless of which property they are visiting.
“The new and expanded Wi-Fi network Mobilitie designed and deployed for MGM Resorts continues to set the standard for the optimal wireless experience at resort destinations by communicating directly with customers and providing a much more robust experience than a simple Internet gateway,” said Bryon Davis, senior vice president of Wi-Fi strategy and operations, Mobilitie. “This capability is enabled by a variety of Wi-Fi-based solutions we are implementing on a large scale, bringing new opportunities to the forefront for MGM Resorts.”
The dramatic increase of Wi-Fi demand prompted MGM Resorts International to develop, design and install this next-generation, dependable system that can service the millions of guests, visitors and conference-goers who pass through these properties annually.
Understanding the needs of the mobile user, MGM Resorts collaborated with Mobilitie, LLC and Cisco Systems to develop a high-performing wireless network within these large, complex buildings. The high-tech capabilities allow travelers with multiple wireless devices to enjoy quality Wi-Fi and opt-in services, including a state-of the-art interactive resort map at Bellagio, on-site restaurant wine, cocktail, beer and dessert menu apps at select properties and on-site promotional offers.
While visiting any of these MGM Resorts destinations, guests receive complimentary Wi-Fi in the public spaces with the option to upgrade to higher bandwidth, ensuring that everyone has the wireless experience of their choice.
The multi-resort rollout delivers Wi-Fi features that provide:
- Seamless Wi-Fi roaming and interconnection among MGM Resorts properties in Las Vegas
- Power to the most demanding mobile device apps to further engage, entertain and enhance guest experience
- High-performance, tiered Wi-Fi services at individual user speeds, up to 10 Mbps for convention attendees
- Up to 30 percent faster connectivity